CONTACT US

Tel: 01386840400 Campden

or 01386858504 Broadway

email or

FAQ

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How Do I Place An Order?

To place an order simply just add items you wish to purchase to your cart. Once you are finished click on the checkout button where you will be asked a few details before completing your order.  Make sure you add the correct size you wish to purchase then simply click on cart to check out & pay. You can also phone our store or email, they will invoice you for the product and you can pay online.

Payment options

We accept payment by all major credit and debit cards through Paypal the safe &  secure way to shop.  We also accept bank transfer. If you wish to pay by any of these options please contact us before placing an order.

Cancellation & returns

Consumers have the right to exchange goods within 7 days after delivery of the goods.  To exchange an item please send us an email.  Please include an explanation as to why you wish to exchange your order.  You will be responsible  for returning goods at your expense.  Please make sure items are cared for when packaged to protect against damage. If the goods are not returned in good condition  and are damaged we may make a deduction in value to cover our losses.  We cannot give a refund on products.

Shipping charges

We use Royal Mail 1st class or DPD to post out most of our items.  For our bigger items we use a courier service where your items will need to be signed for. Our delivery charges vary depending on size and weight of item.  When you add items to your cart it will let you know of the postage charge.